QA Specialist and UX Designer – June 2022-May 2025
black box quality assurance testing • UX/UI design • client Figma mockups • multipage websites • SEO audits
post development audit, refine, and fix • WordPress + spectra • proofreading content
Over the course of three years, I contributed to the production of hundreds of websites.
Due to the nature of the assets and clientele, the SMB Team does not permit sharing specific client projects.
Below is a flowchart illustrating the website production process and my role within it.
As shown in the green diamonds above, my role focused on ensuring end-to-end quality in UX design and functionality testing throughout the production process. We collaborated with outsourced designers and developers to build the final product based on specific client requirements, assets, and requests. With multiple layers of quality assurance in place, my broad skill set allowed me to refine and resolve issues in real time—helping to keep projects on track without unnecessary delays or handoffs.
When issues required more extensive revisions or didn’t meet project specifications, I escalated them to the appropriate teams for further refinement and alignment with the original guidelines.
As illustrated in the diagram, website QA testing was conducted after all core components were in place. The content and SEO teams submitted their deliverables to development, and I was responsible for reviewing that work—proofreading content, verifying layout accuracy, and ensuring the site matched the intended structure and design.
Overall, I actively managed tasks across both the design and post-development stages each day. Project sizes ranged from smaller sites with fewer than 30 pages to large-scale builds exceeding 2,000 pages. While timelines varied, the average goal was to launch each site within 60 days of client onboarding.
SMB Team is a marketing and business growth company specializing in the legal industry. They offer a range of services and coaching programs designed to help law firms grow their revenue, improve operations, and increase profitability. Their services include full-service marketing solutions like PPC, SEO, and website design, as well as private coaching and business model transformation.